Attendees can fly into either Cancun International Airport (Airport Code: CUN) or Tulum International Airport (Airport Code: TQO). 

All attendees are required to book their own airline travel. We encourage you to book your flight as soon as you register. Direct flights are already booking up for this peak season.

BioGuard will provide complimentary roundtrip transfers between the airport and the resort from January 2nd to January 10th. If you are arriving prior to January 2nd or departing after January 10th, you will be responsible for your own transfers. Transfers to and from the resort will be made based on the information that you provide.

For your flight to Mexico on January 4, 2026, we recommend that your flight arrives no later than 3:00 pm. When you land, you'll need to clear customs & immigration (which typically takes some time) and then it is a 60 minute transfer from Cancun or 70 minute transfer from Tulum Airport to the resort.

For your return flight home, you will be required to depart from the hotel 4 to 4.5 hours prior to your flight departure time. For example, you will depart the resort at 4:00 am for an 8:00 am flight.

The baggage allowance for all commercial airlines is two checked pieces and one carry-on per person, plus one personal item (purse, briefcase, camera case, or laptop case).

All baggage must meet weight and size requirements. Generally, for all airlines, carry-on luggage cannot exceed 40 pounds and/or 45 inches (length of bag X width of bag). Checked bags cannot exceed 50 pounds and/or 62 inches.

Limitations on baggage allowance and weight and size requirements vary by airline and are subject to change at any time so check the website of your airline before departure for more information.

For safety and easy access, we recommend that all medicine, money, jewelry and electronics be placed in your carry-on bag. We also recommend that you bring a change of clothes and your swimsuit in your carry-on bag in case your luggage gets lost. Once you arrive at the hotel, your room may not be ready since check-in is at 3pm or it may take some time for your luggage to arrive at your room so you could change into your swimsuit and start enjoying the pool while you wait. 

When checking your luggage, be sure it is checked to your final destination – either Cancun International Airport (Airport Code: CUN) or Tulum International Airport (TQO). Make sure that you have a claim check for each piece of luggage or that the information appears in the airline app on your mobile device.

BioGuard guests will be met outside of customs at the International Airport.

Upon landing in the Mexico, you will proceed to passport control. You will need to show your passport to the immigration officials. After passport control, you will proceed to the baggage claim area. Once you have collected your luggage, please proceed to Customs.

After clearing Customs, make your way outside with your luggage, ensuring you go past the car rental and time share agents desk - and continue outside the building. Outside you will see our transportation partners, CONNECT DMC, holding signs with the BioGuard logo. They will be wearing white shirts with the CONNECT DMC logo on them.

The transfer to UNICO is approximately 60-70 minutes depending on your arrival airport. Beverages and a snack will be provided on the transfer.

When you reach UNICO, you will be met by travel staff who will direct you to hotel check-in and to the BioGuard Hospitality Desk. Those arriving prior to January 4 should check in at the resort's main lobby.